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Casual employment, the risks & new rules

August 28, 2025

Casual employment remains a popular choice for both employers and employees, offering flexibility and adaptability in a changing workforce. However, it is important for employers to understand the legal framework around casual work including employee rights, obligations for conversion to permanent roles and record-keeping requirements.

What is causal employment?

Casual employment typically refers to work engaged on an irregular or “as-needed” basis without guaranteed hours or ongoing commitment. Casual employees generally:

  • Are paid a higher hourly rate (casual loading) to compensate for lack of benefits like sick leave and annual leave.
  • Have no guaranteed hours and can accept or decline shifts.
  • Can be engaged for short or long periods depending on business needs.

In Australia, casual employees have specific rights under the Fair Work Act 2009 (Cth) and related awards or enterprise agreements. Key entitlements include:

  • Casual loading — usually around 25%, which replaces entitlements like paid leave.
  • Right to request conversion to permanent full-time or part-time employment after 12 months of employment if they have worked a regular and systematic pattern for at least the last 6 months.
  • Protection from adverse action, discrimination and in certain circumstances, access to unfair dismissal remedies.

Employers must ensure casual employees are clearly informed of their status at the commencement of employment and receive the correct pay and entitlements.

Recent changes to Casual Employee Laws

A significant recent development in employment law is the right of eligible casual employees to request conversion to permanent employment:

  • This right applies after 12 months of employment, where casual employees who have worked a regular pattern of hours for the preceding 6 months can request to convert to part time or full time.
  • Employers must genuinely consider conversion requests and respond in good faith within 21 days, only refusing on reasonable business grounds.
  • Failure to comply may expose employers to disputes before the Fair Work Commission.

Employers should proactively review their casual workforce to identify eligible employees and manage conversion requests in a timely, compliant manner.

Accurate and comprehensive record-keeping is crucial to managing casual employment. Employers should maintain:

  • Records which clearly state employee classification (casual or permanent), hours worked, rosters, timesheets, rates of pay including casual loading, and any conversion requests or decisions.
  • Documentation showing the casual nature of employment, including contracts and written communications.

Proper records help defend against claims related to misclassification, unpaid entitlements, or unfair dismissal.

Failure to maintain adequate records can result in penalties and costly disputes.

Casual employment offers valuable flexibility but comes with legal responsibilities. Employers on the Central Coast and across NSW should stay informed about casual employee rights, conversion obligations, and meticulous record-keeping to minimise risks and foster positive workplace relations. Employees, conversely, should understand their rights to request conversion and the benefits and trade-offs of permanent employment.

At Tonkin Drysdale Partners, our Employment Law team advises both employers and employees on the risks and opportunities of casual employment. We assist with:

  • Drafting and reviewing casual contracts.
  • Advising on eligibility and obligations around casual conversion.
  • Managing disputes before the Fair Work Commission.
  • Ensuring compliance with record-keeping and payroll obligations.

If you would like tailored advice about your workforce or your rights as a casual employee, please contact our team today on (02) 4341 2355 or visit tdplegal.com.au.

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